WILL NOT ACCEPT MY PASSWORD - TELLS ME EMAIL ‘ALREADY IN USE’
This message is given when your login account has been created but not activated by clicking on the link in the verification email that has been sent to you.
REMEDY. Check your spam and trash folders for the verification email and click on the link. If this still does not work. Email us CLICK HERE
Error: ‘The server www.serifwebresources.com at freecardkits users requires a user name and password…’
This message is given when you have not set up your login account for the sites.
REMEDY. Signup here, and remember to activate your account by clicking on the link in the verification email that we send you. CHECK YOUR SPAM AND TRASH FOLDERS if the email does not appear.
I HAVE DOWNLOADED MY PRINTABLES BUT I CANNOT PRINT THEM!
This is always because you have not properly extracted your files from the download .zip folder.
REMEDY: (these instructions may vary slightly depending on your operating system). Right click with your cursor over the .zip file (crucially not the actual files) and select ‘extract all’. Your files will be uncompressed and are now ready to print.
BROKEN LINKS AND MISSING FILES.
If you spot a broken link or a missing download file we would love you to report it.